Today’s tech savvy guests expect seamless, personalised experiences. Just like they get elsewhere online, from digital services like Netflix.
But you know that already. It’s why you connect with guests on social media, send personalised emails and retarget them after their visit. Question is, how do you continue to personalise experiences and influence behaviour, once your guest is at your attraction?
Enter: a guest-facing mobile app, your key to creating seamless, friction-free guest journeys, tailored to your guests’ unique needs.
With mobile technology, you can join the dots in your guests’ journey, pre, during and post-visit.
As well as creating a seamless experience that your guests will love, you’ll finally be able to influence key metrics like satisfaction and spend while guests are on-site with you.
The result – an unforgettable guest experience that exceeds their expectations from start to finish.
Run your business like an online business, with a full understanding of everything happening on-site:
A guest-facing mobile app bridges the gap between pre and post visit. You can influence guest behaviour, spend and boost that all important NPS so guests keep on coming back for more. Here’s what you can achieve with an every visit counts approach:
average increase in net promoter score (NPS)
increase in F&B average transaction value
say our platform made their visit better
“I spend my days helping attractions’ optimise their digital guest journey, so I know how difficult it can be to get started. This audit will take around 30 minutes to complete and you'll take away quick, actionable recommendations that will improve your guest experience.
What's the catch? There isn't one! No hard sell, no obligation to work with us, just practical tips to help you deliver better guest experiences.
Looking forward to meeting you!”