The AI assistant that accompanies guests for their entire visit
What if every guest had your venue’s ultimate insider guiding their day? Make every guest feel like a VIP, using your existing technology to personalise their experience, recommend what to do next and answer their most specific questions.
Trusted by 200+ venues worldwide. Meet our customers.
What it does
Personal help, at the right moment, in your voice
How it works
One conversation for the whole guest experience
The assistant integrates with your existing systems, including your mobile app and website. It gathers real-time data from them, always with the guest’s consent and in line with local privacy rules such as GDPR, and reasons over preferences, location and previous interactions.
- Ask it for somewhere to eat and it checks where the guest is, what’s on the menu right now and any dietary needs before it answers.
- Guests can navigate, get updates and make purchases in one place, without switching between tools.
Not another chatbot
Your attraction’s ultimate insider
Most chatbots rely on pre-set questions or a fixed library of answers. Our AI assistant connects data points across the whole guest journey to make personalised recommendations tailored to each guest.
It runs on the Attractions.io platform, which joins the ticketing, POS, CRM and location data you already have into one live picture of each guest. So instead of covering one slice of the experience, such as ticketing, it accompanies guests from the moment they consider buying a ticket through to after they head home.
Related features
Recommendation Engine
Suggest each party’s next best moment. Matched to what they love. Updated live with what’s on in your venue. GoGo Enterprise
Itinerary day planner
Let guests build a custom itinerary around their group’s interests, ages and heights. GoGo EnterpriseMessaging and offers
Personalise your guests’ experiences by sending messages based on the time or a guest’s location. GoGo EnterpriseQuestions, answered
How does the AI assistant work?
It integrates with your existing systems, like your mobile app and website, and gathers real-time data from them, always with the guest’s consent and in line with privacy regulations such as GDPR. Using that data (preferences, location, previous interactions) it understands guest questions and responds with personalised recommendations. For example, if a guest asks for dining options, it reviews their location, menu availability and dietary requirements before suggesting somewhere. It works as one interface for the whole visit: navigating, receiving updates and making purchases.
What makes it different from other AI chatbots?
Most chatbots rely on pre-set questions or a fixed library of information. Our AI assistant connects multiple data points across the guest journey to make personalised recommendations. And rather than focusing on one element of the experience, such as ticketing, it accompanies guests from the moment they consider buying a ticket through to after their visit.
Who are Attractions.io?
Attractions.io is the guest experience platform for the AI era. Our platform connects the systems venues already run into one live picture of every guest, then acts on it across every touchpoint, through products like Go and our Layrs SDKs.
Who uses Attractions.io?
Our technology powers guest experiences for world-leading attractions including Kennedy Space Center Visitor Complex, San Diego Zoo and Six Flags.
Let’s orchestrate
your best season yet.
See how Attractions.io would work with your venue, your systems and your guests. Thirty minutes, no hard sell.
