Guests walking down stone steps into the formal gardens of a stately home

The guest experience platform for gardens, heritage and cultural sites

Built so every guest gets the tour, whether or not they booked one.

80%

app retention at the Kennedy Space Center Visitor Complex

Up to 40%

of ticket sales through the app at Magnolia Plantation & Gardens

30,000

downloads a month at Bosque de Chapultepec

Supporting the leading gardens, heritage and cultural sites

  • Kennedy Space Center Visitor Complex
  • Filoli Historic House & Garden
  • Springs Preserve
  • Magnolia Plantation & Gardens
  • Stockeld Park
  • Oakfield Park

Features built for gardens, heritage and cultural sites

Everything a guest needs from arrival to exit, delivered by one platform that knows what each of them is doing.

Interactive maps and wayfinding

Route guests through winding paths, historic estates and multi-level galleries, with maps that keep working where the network does not.

Interactive maps: Across the whole estate, The Rose Garden · 3 min walk

Interpretation, audio and multiple languages

Bring a room, an object or a planting to life with audio, image and text, in the languages your guests actually speak.

Audio tours: Highcroft Garden Tour, Four stops, castle to Rose Garden

Talks, tours and personal itineraries

Let guests find talks, tours and demonstrations, add them to a plan and get a reminder before one starts.

Talks and tours: Talks and tours, Guided Castle Tour · 11:00

Tickets, memberships and donations

Hold tickets and membership cards in one place, and put renewal, donation or adopt-a-tree appeals in front of the guests they suit.

Day tickets: Day Ticket, £18 · Bought in the app

Mobile food and beverage ordering

Point guests to the café and the shop, and let them order ahead rather than lose half an hour of their visit to the queue.

Order ahead: Order ahead, Waterside Café · Hot drinks

What is in bloom and what is on show

Tell guests what is flowering this week or which exhibition moved, without reprinting a single map or piece of signage.

In bloom: In bloom this week, The Rose Garden · Open now

Messaging, notifications and campaigns

Tell the guests nearby that a tour starts in ten minutes, then invite the right ones back for the winter programme.

Notifications: Sent to guests nearby, Guided Castle Tour at 11:00

Heat maps and feedback

See which paths guests follow, which rooms they never reach and which parts of the site your next funding bid should name. Use it to plan routes, interpretation and events around how guests explore the site.

Heat maps: Heat map in Connect, Where guests go, hour by hour

Will it work with the systems we already run?

These features plug into the technology running across your site, including ticketing, POS, CRM, membership, collections and content management. Those systems carry on doing their jobs, while their data creates more opportunities to increase spend, grow memberships and build lasting support for your work.

See all integrations

FAQs

What makes Attractions.io a good fit for a garden or heritage site?

These sites change constantly, by season, by exhibition and by what is open that morning, and most guests only ever see a fraction of them. Attractions.io connects your ticketing, membership and content systems, then recommends which stories, routes and highlights each guest sees in your branded app, within rules your team sets.

Can our own team update what is on display?

Yes, and it is usually the reason sites move. Kennedy Space Center replaced a bespoke app because, in their words, it was very hard to update without deep coding skills. Content, map overlays and seasonal highlights are edited in Connect by your own team, without a developer or a reprint.

Does Attractions.io work across a large outdoor site?

Yes. Magnolia covers 400 acres and Bosque de Chapultepec covers 866 hectares with nine museums. Mapping handles outdoor estates, indoor galleries and multi-level buildings, and wayfinding is built offline first, which matters on an estate where signal is patchy.

How much does Attractions.io cost for a garden or heritage site?

Pricing depends on which product and modules you need, the size of your venue and how many guests you get a year. Go Starter is a web app for smaller trusts, the Go tier is the full branded native app and Layrs add capabilities to an app you already run. Acreage, how many buildings need indoor mapping and the volume of interpretation content also shape the quote.

What makes Attractions.io different from other museum and garden apps?

Some options are an app and nothing else. Others are a ticketing system with an app attached. Attractions.io is an app with a platform behind it, connected to the systems you already run. That is why a map can change the week a border comes into flower, why interpretation reaches a guest in their own language and why the path someone took on Sunday can be evidence in a funding bid on Monday.

Let’s orchestrate
your best season yet.

See how Attractions.io would work with your venue, your systems and your guests. Thirty minutes, no hard sell.

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