Guests walking down a sunny theme park path towards a castle and roller coasters

The guest experience platform for theme parks

Built so every guest gets their best day out.

16×

return on investment within two months of launch at a leading UK theme park

11%

average increase in Net Promoter Score for parks using Attractions.io

+197%

conversions on ticketed products at a leading UK theme park

Supporting the industry’s leading theme parks

  • Six Flags
  • Knoebels Amusement Resort
  • Djurs Sommerland
  • Hunderfossen
  • Mandoria
  • Peppa Pig Theme Park Florida
  • Kongeparken
  • Twin Lakes
  • Fantasilandia
  • Crealy Theme Park & Resort

Features built for theme parks

Everything a guest needs from arrival to exit, delivered by one platform that knows what each of them is doing.

Live wait times, virtual queuing and ride status

Show guests what is happening now, then help them decide what to do when a queue builds, or an attraction becomes unavailable, including reserving a virtual queue slot.

Live wait times: Live wait time, Timber Trooper · 20 mins

Interactive maps and wayfinding

Give each party a route based on where they are, where they want to go and what is happening around them, online or off.

Interactive maps: Every ride on the map, Rides, shows, dining and shops

Tickets, passes and upgrades

Sell day tickets, passes and upgrades in the app, keep them in one mobile wallet and use what each guest holds to make recommendations relevant.

Day tickets: Ready for the gate, Season Pass · Day Pass

Mobile food and beverage ordering

Let guests order and pay from anywhere on site, then collect when it suits them. Show and recommend suitable dining options based on location, preferences, availability and live outlet demand.

Order ahead: Order ahead, The Rusty Anchor · Burgers

Ride photos

Deliver on-ride photos straight to the app, so guests can find, share and buy them without stopping at a kiosk.

On-ride photos: New photo, Timber Trooper · 11:03

Favourites, itineraries and show times

Capture what each party wants from the day, including show times, build a useful plan and adapt it as conditions change.

Favourites: From what they came for, Timber Trooper · 1 min

Messaging, notifications and offers

Move beyond scheduled broadcasts by delivering information, offers and upgrades when they are most useful.

Notifications: Sent to guests nearby, Fancy a visit to Splash Falls?

Heat maps and guest feedback

Understand how guests move through your theme park, where friction appears and which improvements deserve attention first. Use it to place food outlets, plan queue lines and spread crowds across the park.

Heat maps: Heat map in Connect, Where guests go, hour by hour

Will it work with the systems we already run?

These features plug into the technology running across your theme park, including ticketing, POS, CRM, ride operations, mobile ordering and ride photography. Those systems carry on doing their jobs, while their data creates more opportunities to increase per-capita spending, strengthen satisfaction and encourage return visits.

See all integrations

FAQs

What makes Attractions.io a good fit for a theme park?

Theme parks run more systems than most attractions and need them working together on a peak day. Attractions.io connects ticketing, POS, ride operations and mobile ordering, then uses that data to recommend what each guest sees in your branded app, within rules your team sets.

How does Attractions.io handle virtual queuing?

A guest reserves a ride slot in your app and comes back when it is their turn. Because the platform knows their entitlements and where they are, it can recommend the slot to the guests it suits and fill the time they get back with something nearby.

Which theme park systems does Attractions.io integrate with?

Ticketing, POS, CRM, ride operations, mobile ordering and ride photography, with proven connectors for the systems most operators already run. Where a system is bespoke it can still be connected. Knoebels integrated ticketing, payments and ride photos alongside a custom API into its own ride operations system.

How much does Attractions.io cost for a theme park?

Pricing depends on which product and modules you need, the size of your venue and how many guests you get a year. Go is a complete branded app with the platform behind it. Layrs add Attractions.io capabilities to an app you already run. The number of gates, rides and integrations to connect also shape the quote.

What makes Attractions.io different from other theme park apps?

Some options are an app and nothing else. Others are a venue management system with an app attached. Attractions.io is an app with a platform behind it, connected to the systems you already run. That is why wayfinding works offline, why your existing systems connect rather than get replaced and why two guests on the same day get different recommendations.

Let’s orchestrate
your best season yet.

See how Attractions.io would work with your venue, your systems and your guests. Thirty minutes, no hard sell.

Proud member of IAAPA BALPPA WAZA BIAZA