The guest journey of tomorrow, available today
Give guests a branded, feature-rich app that adds value throughout their visit, reduces friction and maximises the fun, powered by a live picture of what each guest needs.
Remove the things that spoil a great day
Today’s visits are full of needless frustrations, like waiting in long queues and getting lost. Technology exists to solve some of them, but it’s often disconnected and confusing for guests.
Go gives each guest what they need next, using AI-powered recommendations, and because it’s connected to the systems you already run, it all works together.
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Key features
Less waiting, more doing
Mobile food ordering
When hunger strikes, guests order food and drink anytime, anywhere and collect when it’s ready. In-basket upgrades grow F&B revenue.
Virtual queuing
Guests join a virtual queue from their phone and get an alert when it’s their turn to ride.
Mobile wallet
Guests import tickets into the app, ready to scan and go at the turnstiles, with targeted upgrades along the way.
“The queue time feature is very helpful when planning your route around the park. We saved a lot of time through using the app and managed to get on lots of rides during the day.”
Help guests make the most of their day
Time and attention are at a premium. In a world of on-demand digital services, guests now expect technology to enhance their real-world experiences too.
From arrival and admission to finding their way and deciding what to do next, give guests everything they need, exactly when they need it.
Explore MapLayr
Key features
Plan, explore, find the way
Day planner
Guests build an itinerary with intelligent suggestions based on their group’s preferences, building anticipation before they arrive.
Interactive map
Shows guests where they are and what’s nearby. No connection? No problem: maps work fully offline.
Wayfinding
The fastest route to anywhere is a tap away, with route options that avoid uneven terrain for better accessibility.
“Bespoke walking directions and the filter for suitable attractions based on height, age and suitability really helped us make the most of our day.”
Make every guest feel known
Personalised experiences are part of everyday life. Now it’s possible to understand and engage guests while they’re on site with you, too.
The Attractions.io platform brings together demographic and behavioural data from the systems you already run, so you can anticipate each guest’s needs and exceed their expectations in the moment.
Key features
The right message, at the right time
Notifications and alerts
Push notifications and beacons trigger the right message, to the right guests, at the right time.
Personalised messaging
Send each guest messages based on who they are, what they hold and where they are on site.
Exclusive offers
Target offers based on what guests are doing on site, and help them make the most of their day.
“In the past, they would have had to stumble on queue times, but now they have a lot more control over their itinerary. We can put essential information right at guests’ fingertips. It’s something that guests appreciate and delivers an experience that they really want and desire.”
The products behind a better day
Let’s orchestrate
your best season yet.
See how Attractions.io would work with your venue, your systems and your guests. Thirty minutes, no hard sell.
