Families walking along a sunny woodland path between the lodges of a holiday resort

The guest experience platform for resorts and holiday parks

Built so whoever booked gets a holiday too.

4.8

App Store rating for leading customer apps

98%

of pre-booked activities now go through the app at Butlin’s

11%

average increase in Net Promoter Score for venues using Attractions.io

Supporting the leading resorts and holiday parks

  • Butlin’s
  • Knoebels Amusement Resort
  • Crealy Theme Park & Resort
  • Mandoria

Features built for resorts and holiday parks

Everything a guest needs from booking to check-out, delivered by one platform that knows what each party is doing.

Pre-arrival planning and activity booking

Let guests book activities, kids’ clubs, spa treatments and dining before they travel, and promote the sessions that still have space.

Activity booking: Before they travel, Archery · 45-minute sessions

Remote check-in and mobile room keys

Let guests check in before they arrive and open their accommodation from their phone, where your connected systems support it.

Online check-in: Online check-in, Arriving 15:00 – 16:00

Interactive maps and wayfinding

Route guests across a large site to their accommodation, activities and restaurants, with maps that keep working when the network does not.

Interactive maps: Across the whole resort, Lakeside Grill · 4 min walk

Dining, room service and mobile ordering

Bring table reservations, takeaway and room service into the app, with options recommended by where a party is and how busy each outlet is.

Table reservations: Book a table, Lakeside Grill · Tonight at 17:00

Dynamic itineraries and activity reminders

Keep every booking for the whole party in one place, and remind them before the sessions they have booked.

Itineraries: First on the plan, Lagoon Pool · 2 mins

AI-powered recommendations and resort guide

Give guests answers and suggestions in their own language, day or night.

What to do next: What to do next, Lakeside Grill · 1 min

Messaging, notifications and offers

Tell a party their room is ready, their activity has moved or there is space at dinner, without messaging the whole resort.

Notifications: Sent to one party, Your room is ready

Heat maps and guest feedback

See where demand builds across the week, which facilities are under pressure and which improvements deserve attention first. Use it to staff pools, restaurants and activities around when guests actually use them.

Heat maps: Heat map in Connect, Where guests go, hour by hour

Will it work with the systems we already run?

These features plug into the technology running across your resort, including your PMS, activity booking, POS, CRM, check-in and access control. Those systems carry on doing their jobs, while their data creates more opportunities to fill activities, increase on-site spend and bring guests back for another break.

See all integrations

FAQs

What makes Attractions.io a good fit for a resort or holiday park?

A stay is days long and most of it is arranged before anyone arrives, so the app has to work from the moment the booking is confirmed. Attractions.io connects your PMS, activity booking, POS and live availability, then recommends what each party sees across the whole stay, within rules your team sets.

How does Attractions.io handle pre-arrival activity booking?

Guests browse and book activities, kids’ clubs, treatments and dining before they travel, and the app promotes what still has space rather than what has already filled. At Butlin’s, 98% of pre-booked activities now go through the app.

Does Attractions.io connect to our PMS?

Yes, alongside activity booking, POS, CRM, check-in and access control. Where a system is bespoke it can still be connected. We take the vendor coordination off your team, though there is an upfront lift to set up content.

How much does Attractions.io cost for a resort?

Pricing depends on which product and modules you need, the size of your venue and how many guests you get a year. Go is a complete branded app with the platform behind it. Layrs add Attractions.io capabilities to an app you already run. Site count, how many booking systems need connecting and whether room keys are in scope also shape the quote.

What makes Attractions.io different from other resort apps?

Some options are an app and nothing else. Others are a property management system with an app attached. Attractions.io is an app with a platform behind it, connected to the systems you already run. That is why a booking made in March can trigger a reminder in August, why wayfinding works across a site with no signal and why two families on the same week get different suggestions based on their likes, their activity and where they are.

Let’s orchestrate
your best season yet.

See how Attractions.io would work with your venue, your systems and your guests. Thirty minutes, no hard sell.

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