Social Distancing Solution for Attractions

There's never been a more relevant time to embrace technology that improves both safety and the experience for your guests.

Offer your guests a branded mobile app that helps them maximise their time on site, practice safe social distancing and stay up to date, all from their smartphone.
Improve guest experience
Improve Guest Experience
Social Distancing
Support Social Distancing
Generate Revenue
Aid Recovery

Digital Ticketing

Maintain social distancing measures by switching to online pre-purchased tickets in place of at-the-gate admissions to limit queues and help manage capacity.

Integrate your existing ticketing solution and provide guests with instant access to their tickets and passes inside the mobile app — available both online or offline and ready to scan and go at the turnstiles.

Boost admissions revenue using intelligent in-app ticket upgrade offers targeted by location, demographic of behaviour.

In-app ticketing theme park

Virtual Queuing

Re-open safely amidst the challenges of keeping groups separated by introducing virtual queuing. Enable your guests to join a virtual queue line using their smartphones* and receive an alert when it's their turn to ride.

As well as giving your guests more time to explore and enjoy their experience, you can boost secondary spend by offering queue-jump upgrades, available to purchase through the app.

* There are solutions for those without smartphones, too.

Virtual Queuing Theme Park

Mobile Food Ordering

Overcome social distancing and hygiene challenges during your food & beverage ordering experience by removing queuing and reducing interactions with staff or communal self-serve kiosks.

Mobile food ordering enables guests to browse menus and pay for food from the convenience of their own smartphone, then get notified when it's ready to collect.

What's more, with automatic up-sells, cross-sells and abandoned order recovery — we've seen average transaction sizes increase by 38% versus walk-up sales.

Mobile food ordering

Targeted Communication

Whether you’re communicating revised opening times, or new on-site safety measures to support social distancing, make sure guests are kept up-to-date and address any concerns promptly.

Striking the right balance will be vital to both help re-build guest confidence and create excitement to harness pent up demand. Once you re-open, use location-based messaging and real-time notifications to reassure on-site guests with important information to keep them safe, while engaging your audience with compelling reasons to visit.

Targeted communication through guest app

Heat Maps

Gather the data you need to make decisions with confidence. Use heatmaps to understand guest flow, identify the most populated areas on-site and limit or increase capacity accordingly.

Capture and analyse guest feedback to provide a barometer for guest confidence, address concerns in real-time and build trust and positive brand association that lasts far beyond the current crisis.

Guest flow heatmaps

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