Guests come to immerse themselves in another world and learn about the rich history of your heritage attraction. Help them discover everything you have to offer and enhance the emotional connection they form with your venue using a guest-facing mobile app that brings the past to life while maintaining the authenticity of your experience.
For over a decade, we’ve helped some of the best-loved heritage attractions deliver authentic visitor experiences that enhance learning for both guests and operators. Guests benefit from a new interactive way to explore while you benefit from a deeper understanding of guest behaviour – using app data to cultivate a unique experience that turns day guests into loyal members.
Contact our team for a free demonstration, and we’ll show you how our mobile app platform can best serve your attraction’s needs.
As guests add information to their day planner and navigate your park, the app can respond in real-time, serving contextual information to help them make the most of their visit.
Anonymised user data is collected and aggregated in Connect, our management console.
Operators can login to the console to view heat maps, itinerary data and guest sentiment reports that increase their understanding of guests needs and preferences.
And then turn insight into action! Using personalised messaging to target guests with the offers and upgrades that best suit their needs.
Once guests have left for the day, you can send push notifications containing offers, and returner discounts.
Collate user feedback and request trip advisor and/or online reviews from satisfied guests to increase referrals.