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From checking in before arrival to scheduling spa treatments and reserving a table, everything is just a tap away. Give guests their own digital concierge and facilitate a seamless, personalised experience that helps them make the most of every moment.
For over a decade, we’ve helped the world’s best-loved experiences & resorts increase guest satisfaction and drive revenue with a native, fully-branded mobile app.
As guests add information to their day planner and navigate your park, the app can respond in real-time, serving contextual information to help them make the most of their visit.
Anonymised user data is collected and aggregated in Connect, our operator management console.
Operators can login to the console to view heat maps, itinerary data and guest sentiment reports that increase their understanding of guests needs and preferences.
Turn insight into action. Use personalised messaging to target guests with the offers and upgrades that best suit their individual needs.
Once guests have left for the day, you can send push notifications containing offers, and returner discounts.
Collate user feedback and request trip advisor and/or online reviews from satisfied guests to increase referrals.
