Today’s guests expect friction-free experiences, meaning long wait times, getting lost or missing out on activities just won’t cut it. By connecting your entire guest journey with a mobile app, you can ensure that every visit counts. And with happier guests known to spend more and revisit sooner, you’ll be driving revenue too.
For over a decade, we’ve helped the world’s best-loved visitor attractions increase their guest satisfaction levels and drive revenue across every touchpoint with native, fully-branded theme park apps. Contact our team for a free demonstration, and we’ll show you how our mobile apps can be tailored to your attraction’s needs.
As guests add information to their day planner and navigate your park, the app can respond in real-time, serving contextual information to help them make the most of their visit.
Anonymised user data is collected and aggregated in Connect, our management console.
Operators can login to the console to view heat maps, itinerary data and guest sentiment reports that increase their understanding of guests needs and preferences.
And then turn insight into action! Using personalised messaging to target guests with the offers and upgrades that best suit their needs.
Once guests have left for the day, you can send push notifications containing offers, and returner discounts.
Collate user feedback and request trip advisor and/or online reviews from satisfied guests to increase referrals.