Custom Integrations

Our platform plays nice with others, bringing together all of your existing systems to deliver an experience for guests that's greater than the sum of the parts. We have many integrations with leading industry vendors ready to go and can integrate with any third-party that offers the appropriate APIs.

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The operator console

Our operator console combines an intuitive CMS with powerful data analytics to help you implement and monitor your mobile strategy.

Eliminate silos

Integrate your existing tools and services to consolidate data from across the guest journey without overhauling your tech stack.

Understand your guests

Build a profile of how guests behave across the entire guest journey using intuitive dashboards, heatmaps, behavioural reports and user segmentation.

Unlock revenue streams

Deliver the right message, to the right person at the optimum time. Target guests with personalised offers, up-sells and returner deals delivered through the app.

Increase NPS

Reduce common frustrations from long lines and crowding, and increase your NPS. 97% of users say the app improved their experience.

Understand operator benefits

Understand guests benefits

Custom Integrations

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Hear from our customers

"Our team felt a responsibility to demonstrate how we can minimise our impact on the environment and teach guests how they can make a difference. In Attractions.io, we found a vendor who could handle the heavy lifting for us. The team made sure our setup was smooth, effective and above all, furthered our goals at the Zoo".

Sandra Torres,
Director of Communications at ZooTampa

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"One of the things we value most about Attractions.io is their ability to look ahead, evaluate guest needs and develop the product in line with changing expectations – which takes the pressure off our internal teams having to do that scoping work. Now we've partnered with Attractions.io, our digital guest experience is far more agile and constantly evolves using a guest-centric approach."

Jacqui French,
Digital Product Manager (Apps) at Butlins

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“In the past, they would have had to stumble on queue times, but now they have a lot more control over their itinerary. We can put essential information right at guests' fingertips. It's something that guests appreciate and delivers an experience that they really want and desire.”

Mary Helwig,
‍Director of Marketing at Knoebels

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columbus zoo and aquarium mobile app example

“The guest experience must be first and foremost in everyone's mind when they decide to invest in guest-facing technology. We want to make sure that the guests can purchase their tickets, see what events are available for the day and plan their visit so that when they transition from the world they live in to the world we create at the Zoo, it’s seamless and easy for them.”

Bob Mayes,
‍VP of Technology Services at Columbus Zoo and Aquarium

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FAQs

Frequently asked questions about the Attractions.io mobile app platform.

How can I customise my app?

Our talented illustrators will work with you to design a hand illustrated digital map that brings your brand to life. This will serve as the center-point of your digital experience. You can then add your own colours, fonts, points of interest, images and logos to deliver an authentic branded experience for guests. For a truly immersive experience, dynamic features like water reflections and lighting effects can be added.

We have specific requirements for our platform. Do you offer bespoke development?

We know that no two experiences are the same in our unique industry. Our in-house professional services team can work with you to evaluate any specific requirements for your mobile app and where required, develop bespoke capability to address your needs.

Does Attractions.io offer multiple payment options?

You will pay an annual license fee for your mobile app platform that includes support, maintenance and instant access to new features. We offer multi-year pricing plans for 3 and 5 year agreements.

What determines the price of my mobile app platform?

The price of your mobile app depends on the geographic size of your attraction, the number of visitors you receive per year and the features you require in your mobile app platform. To get a quote, request pricing here.

Do I need to change my ticketing or KPOS system to integrate Attractions.io?

We are proudly vendor agnostic and integrate with a wide range of popular third-party software and systems, including CRM tools, ticketing systems, KPOS and social media platforms. You can view our full list of integration partners here.

What kind of personal information do you collect?

Our mobile app platform uses information, such as a users name, email and purchase history to surface insights that you can use to make personalised recommendations during their experience. Users are asked to consent to sharing these details with us during the onboarding process. For more information on how we collect and process compliant marketing data, view our Data Protection Addendum.

The Mobile App Platform

Watch the video

Connect every step of the guest journey

Pre-visit

During the visit

Post-visit

Your guest facing mobile app

Interactive Wayfinding

Mobile Wallet

Mobile Food Ordering

Live Ride Updates

AI Assistant

Native Purchasing

Custom Integrations

The operator console

Eliminate silos

Understand your guests

Unlock revenue streams

Increase NPS

Custom Integrations

Hear from our customers

FAQs

See our mobile technology in action