Guests at venues using Future Ticketing can now purchase and import tickets and membership passes directly into the digital wallet in their Attractions.io mobile app. Instead of printing paper tickets at home or purchasing them at an admissions desk, guests can use their mobile devices as pre-booked entry passes for their favourite experiences.
Even without internet connectivity, tickets stored in the app are available offline and are optimised for scanning at turnstiles. Visitors can quickly pass through entry points without having to wait for their passes to be validated by a staff member, saving time and resources for busy operators during their peak season.
Future Ticketing’s API-first ticketing platform is the latest solution to be added to Attractions.io integration ecosystem. Customers of both platforms now benefit from a digital companion that spans every touchpoint in the guest journey and access to shared ticketing insights in Attractions.io’s operator console, Connect.
The partnership addresses several common challenges for venues, including simplifying ticketing processes, minimising admissions queues, and enabling enhanced personalisation.
Jacob Thompson, Customer Experience Director at Attractions.io, said: “We’re thrilled to partner with Future Ticketing to elevate the guest experience. Our success with venues like The Jockey Club has proven how powerful our technologies are together, and we’re excited to extend these benefits to more venues.”
When British racing institution, The Jockey Club, committed to re-invigorating its racegoer experience, it embarked on a comprehensive tender process. Despite introductions to several contenders, none could match the seamless integration offered by Attractions.io and Future Ticketing.
Sarah Haynes, Digital Director at The Jockey Club, said: "Managing timelines across different vendors often creates complications, but our experience with Attractions.io and Future Ticketing was remarkably smooth. Each party took ownership of their responsibilities, enabling us to launch in just a few months."
Moving forward, Attractions.io and Future Ticketing are committed to scaling these benefits, ensuring visitors everywhere enjoy seamless and memorable experiences.
Future Ticketing CEO, Liam Holton, shared his perspective on the collaboration: "Our partnership with Attractions.io is a natural extension of our commitment to transforming the ticketing experience. It's fantastic to work with another API-first provider, enabling a seamless integration where the client and their customers are the real beneficiaries. By combining our platforms, we empower attractions to elevate guest engagement and maximise revenue opportunities.”
For more information about the partnership, explore our integrations.
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