No more hours wasted standing in long queues — delight your guests with an app that enables them to wait virtually instead.
Simply join queues with the tap of a button and receive a notification when it’s your turn.
Remove the challenge of keeping groups separate within long physical lines while social distancing measures remain in place.
Demonstrate agility and leadership to build positive brand association and maintain guest confidence in a post-COVID-19 world.
Unlock new revenue streams by introducing ‘skip the line’ upgrades and facilitate friction-free, cashless payments using Apple Pay or Google Pay.
Better still, with guests spending less time in lines, there’s more time for spending on retail and food and beverage.
Free your guests from the unwelcome distraction of needing to interact with multiple systems during their visit.
Our virtual queuing technology is built into our tried and tested mobile app solution, providing an end-to-end experience that adds value for guests throughout their entire visit.
Fit virtual queuing into your operations, not the other way around.
With flexible configurations for different operational needs, setup is easy.
Bad weather? Unplanned downtime? No problem!
Manage downtime proactively with flexible guest recovery options, including automatic compensation and manual options to credit users with minutes or free ride passes if a ride breaks down.
Not every ride or activity at your attraction will require a virtual queue so our solution is built to work alongside physical queues, giving you full flexibility. Better still, thanks to an intuitive guest scanning app for operators, there’s no physical hardware installation required, making implementation easy.
What about guests without smartphones? No problem. The solution supports alternatives such as wristbands too.
Leverage rich reporting to monitor key metrics around revenue, wait times, ride throughput, ride utilisation and more. Keep stakeholders informed by creating intuitive dashboards and use real-time operational alerts to make data-driven decisions, quickly.
Understand your guests better by unlocking powerful insights such as analysing feedback based on how long guests have waited.