Guest analytics insights
Understanding guest behaviour on-site, from heat maps to feedback.
Guest analytics articles
Anonymous guests: the revenue attractions are leaving on the table
It’s been an amazing July at your attraction. It’s the last Friday of the month; your attendance report lands, and it’s a new record. You start drafting an…
Article · Guest analyticsWith attendance under pressure, where can attractions find growth?
The operators growing revenue this year aren’t necessarily the ones getting more people through the gate.
Article · AccessibilityHow mobile app platforms boost accessibility at your experience
How accessible could your attraction be with the right tech in place? Read on to find out how mobile app platforms enhance the experience for everyone.
Article · TechnologySeamless entry, smarter operations: Attractions.io now integrates with Future Ticketing
We’ve joined forces with Future Ticketing to simplify admissions at the world’s best attractions and live events.
Article · ResortsHow mobile apps transform guest feedback for resorts and holiday parks
Post-stay surveys arrive too late to fix anything. Here’s how resorts, holiday parks and hotels use a mobile app to hear from guests during the break, and act…
Article · ResortsHow to increase guest spending with interactive hotel mapping
Static maps are a thing of the past. Today’s guests expect interactive, dynamic tools to navigate their hotel stay just like they would a city.
Article · TechnologyAverage technology is sabotaging the guest experience. Let’s fix it
Our research with more than 1,000 attraction guests found a gap between what they want from technology and what they get on the day. Here’s what the gap looks…
Article · ResortsHow to implement self-service at your resort without losing the human touch
Mobile tech empowers your guests and streamlines their experience. But, does it detract from the human aspect of a stay at a resort?
Article · Guest experienceWhy marketers need to own the entire guest experience
As guest expectations continue to rise, attraction marketing teams have a more prominent role to play than simply driving admissions.
Article · AccessibilityAre you making the most of your guest feedback?
The good, the bad and the still good to know. For attractions, there’s no such thing as bad guest feedback, as long as you hear it in time to act.
Article · Platform & product newsUnlock powerful, data-led guest insights with our improved user segmentation tools
Our latest feature update gives operators access to guest insights that pave the way for hyper-personalised, cross-channel communications.
Article · MarketingHow to get your visitor attraction to #1 on Tripadvisor
Reviews shape where people spend their day out. Here’s how to climb the Tripadvisor rankings, and how your mobile app can help you get more good reviews.
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